Nick is fantastic. Fairly priced, great customer service and communication and willing to help however he can. He's a small shop and he treats his business and his clients with total respect. Shows up on time and handles the work in a thoughtful manner.
This was my first experience with Nick and I found him via Yelp's request a quote system. I put out a quote request for installing a seismic gas line shutoff valve to several contractors and Nick got back to me pretty quickly with what seemed to be a relatively straightforward install job. He quoted around $400-450 for the job which appeared to be in line with some other contractor responses. Since he was a fast responder and his reviews were killer, I asked Nick if he wanted to do it and he scheduled the install for a couple days later. While onsite, he completed the install quickly, tested the gas appliances throughout the house and taught me about how the shutoff valve works. Additionally, he helped me diagnose some other plumbing related (non-urgent) problems I've been having lately in the house.
Great experience. I've got Nick on "speed dial" for the next, inevitable plumbing problem in my house 🙂
Nick was extremely professional and helpful in resolving 3 different plumbing problems I was facing at once. He responded to my message right away and was able to make it to my home very quickly. He gets my highest recommendation which is not an easy task. Thanks, Nick!
We had a water heater leak and it was very late in the day. We tried several plumbing companies before contacting Nick with Advanced Plumbing and Drain. They came out, determined the problem, explained our options, and the water heater was replaced within a couple of hours. They were very professional, knowledgeable and reasonable. I would definitely call them in the future, and have already recommended them to friends and family.
I've gotten advanced plumbing and drain to do work a couple of times. They do a good job, and are easy to work with.
Great customer service! I had a leak pop up at a rental property and couldn't get anyone out until the next day. I called Nick, the owner, and even though they were booked he had me send him a pic and video of the leak. Then was able to tell me how I could slow it down without having to turn off the water completely, until he came out and replaced the valve the next day. Very reasonable pricing. We'll definitely use Advanced Plumbing for future needs.
Gabriel came in today and fixed a major plumbing problem for us. An another company came in the morning and tried; and failed.
Gabriel was super awesome...
I am giving two stars vs one because the staff who answered the phone worked to get someone here same day. Unfortunately the person they sent was apparently...
If I could give 10 Stars for stellar service, reliability, professionalism, and friendliness I would. Nick and his crew in Advance Plumbing have efficiently and quickly solved emergency and non emergency plumbing issues from very large problems to small ones . He is honest and trustworthy and I will never use anyone else except him and his company as a home owner. He consistently goes above and beyond my expectations in getting quality work done on my home .